Tried, tested, proven and backed by guarantees
All John Bull products are backed by our 30 Day Comfort Guarantee and our 2 Year Manufacturer's Warranty.
30 Day Comfort Guarantee
John Bull footwear is engineered for comfort. That’s why we provide a 30 day money back comfort guarantee.
How to activate the comfort guarantee
Try a pair of correctly fitted John Bull boots for up to 30 days and if they aren't comfortable you can return them to our approved reseller that you purchased them from, along with your original boot purchase receipt. Activating the guarantee will entitle you to either a full refund or a boot exchange to an equivalent value.
2 Year Manufacturer's Warranty
We take great care in the manufacture of our products. So, we are able to guarantee our products against manufacturing fault which renders it as being unable to be used for its intended purpose. However, if the product does fail due to a manufacturing fault at any time up to two years after you purchase it from one of our approved resellers, we will replace it or repair it at our expense.
This guarantee is void if you use the product in a way which causes damage beyond normal wear and tear. This includes exposing the product to caustic materials that may cause the materials in it to break down. If you believe that your product contains a manufacturing fault, please return it to the place of purchase for assessment or, if you are unable to do that, please contact a member of our Customer Service team who will be happy to help you.
If you would like to make a warranty claim, please complete the details on our warranty claim page.