Warranty Claim Form

All our products come a 2 year extended manufacturers warranty. If you would like to make a warranty claim, please complete all the details on this page. Once we receive this application, we will review your claim.

Your details

First name *

Last name *

Phone number *

Email address *

Address

Country *

Address *

Address 2

Suburb

Town/City *

Postcode *

Purchase details

Retail outlet

Where did you buy your boots from?

Unable to find store in the field above

Name of store

If you cannot find the store in the field above, please write the name of the business here.

Date of purchase *

Date

E.g., 01/26/2018

Proof of purchase *

Yes

Do you have the original proof of purchase?

Purchase receipt

Files must be less than 20 MB.
Allowed file types: pdf jpg jpeg png.

Product returned *

Yes

Have you attempted to return your boots to the original place of purchase?

Product details

Boots purchased

Size

Claim details

Boot care *

Describe how your care for your boots - the treatment used and how often. Please be as specific as you can.

Alterations *

Have your boots been altered, repaired or changed from their original condition in any way?

Problem *

Describe the problem you are having with your boots or add any further comments.

Photos

Top photo *

Attach a photo of the top of your boots (left & right boot).
Files must be less than 3 MB.
Allowed file types: jpg jpeg png.

Sole photo *

Attached a photo of the soles of your boots (left & right boot).
Files must be less than 3 MB.
Allowed file types: jpg jpeg png.

Profile photo *

Attached a photo of the profile of your boots (left & right boot).
Files must be less than 3 MB.
Allowed file types: jpg jpeg png.

Date stamp photo *

Attach a photo of the data stamp and size info of your boots. See the sole of your boots.
Files must be less than 3 MB.
Allowed file types: jpg jpeg png.

Problem photo *

Attach a photo of the problem area of your boot(s).
Files must be less than 3 MB.
Allowed file types: jpg jpeg png.